Check out our most frequently asked questions here.
If you still need help, please contact us!

FREQUENTLY ASKED QUESTIONS

How does the process work?

It's all very quick and easy! First, you make your direct purchase from Rachel Hanna. Next, click on the link Rachel will send you to your email. In this email, you will choose the type of device you read on so that the ebooks can be sent directly to your ereader of choice!

Are these ebooks or paperbacks?

It depends on what you order! Please make sure to look carefully at the title of the product as well as the description. Please note that for ebooks, we provide the correct digital files to read on any modern device.

Should the books be read in order?

For the most part, yes, my series books should be read in order. The exception to this is the Whiskey Ridge series which can be read in any order.

Are your books clean?

Yes! All of my books are free from cursing and sex.

Where is my book?

  • Check your spam box to make sure your download links haven't ended up there.
  • Consider which email address you used at checkout. Is it different than your normal email address? If so, check your inbox in both places.
  • If you do not see it anywhere, please email BookFunnel as they provide all tech support. Their email is help@bookfunnel.com. They will get it sorted for you quickly!

How do I download my book?

After purchase, there are several ways to get your book downloaded. You will see a big blue button on the thank you page (after payment) with your download. You will also get an email from BookFunnel with the same link.

Click that link and the system will ask you what device you want to read on, and then it will provide instructions!

If you have any issues, please contact BookFunnel at help@bookfunnel.com.