Terms and Conditions

Terms and Conditions

Effective Date: April 9, 2026

Welcome to our website. By accessing or purchasing from this site, you agree to the following Terms and Conditions.

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1. Overview

This website is operated by Rachel Hanna. Throughout the site, the terms “we,” “us,” and “our” refer to Rachel Hanna. By using this site or purchasing from us, you agree to these Terms.

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2. Products and Services

We offer physical products (such as paperback books and bundles) and digital products (such as ebooks and audiobooks).

We reserve the right to:

• Modify or discontinue products at any time
• Limit quantities or sales by customer, region, or order
• Update pricing or descriptions without notice

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3. Orders and Billing

We reserve the right to refuse or cancel any order at our discretion.

You agree to provide accurate and complete purchase information. If an order is canceled or changed, we will attempt to notify you using the contact information provided at checkout.

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4. Digital Products and Delivery

Ebooks and audiobooks are delivered through BookFunnel.

• Digital products are for personal use only
• They may not be shared, copied, or redistributed
• All digital sales are final and non-refundable

If you experience issues accessing your digital purchase, BookFunnel provides customer support.

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5. Shipping and Physical Products

Shipping times are estimates and may vary based on location and carrier delays.

We are not responsible for delays caused by shipping carriers or events outside our control.

If you receive a damaged or incorrect item, please contact us so we can make it right.

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6. Returns and Refunds

Due to the nature of digital products, all digital sales are final.

For physical products, returns or replacements may be offered in cases of damage or error. Please contact us for assistance.

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7. Intellectual Property

All content on this site, including books, text, images, graphics, and branding, is the property of Rachel Hanna and is protected by copyright laws.

You may not reproduce, distribute, or use any content without written permission.

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8. Email and Communications

By making a purchase, you agree to receive transactional emails related to your order, including confirmations and delivery information.

Marketing emails are only sent to customers who have opted in to receive them. You may unsubscribe at any time using the link in any email.

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9. Third-Party Services

We use trusted third-party services to operate our business, including Shopify, payment processors, BookFunnel, Klaviyo, and review platforms.

We are not responsible for the practices or policies of these third parties.

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10. Limitation of Liability

We do not guarantee that the website or services will be uninterrupted or error-free.

To the fullest extent permitted by law, [Your Store Name] shall not be liable for any damages resulting from the use of this site or our products.

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11. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date.

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12. Contact Information

If you have any questions about these Terms, please contact us at:

rachel@rachelhannaauthor.com